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Skrill (Moneybookers)

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GENERAL INFORMATION

Moneybookers is an electronic commerce service that handles internet payments. It is owned and operated by Moneybookers Limited, a UK-based company incorporated on 27th of July 2001. The company acts as a Money Service Business and it is regulated by the Financial Services Authority and licensed to operate within the European Union. Since 2012, Moneybookers has been engaged in a rebranding process, being transferred to its sister company called Skrill Limited and renamed to Skrill.

Upon becoming the first e-money operator to be issued an electronic money license, Moneybookers transformed the world of online payments in less than a decade and became one of Europe’s leading digital money companies, operating one of the world’s largest independent eWallet platforms on the Internet and providing its services to 33. 2 million customers worldwide. It is also the most trusted and popular deposit tool for gamblers, accepted by virtually all online gaming operators.

PRODUCTS

Available in 200 countries worldwide and 41 different currencies, Skrill (Moneybookers) offers a unique set of products and services. The company’s Digital Wallet is one of the biggest in the world and customers can enjoy the safety and convenience of making online payments without revealing their personal financial data, using only an email address and a password. Furthermore, features like full chargeback protection, anti-fraud checks and sophisticated risk management have been made available for the comfort and security of consumers.

Skrill's top productRecommended by 96% of customers, Skrill’s pride and joy – the Award-winning Skrill (Moneybookers) Prepaid MasterCard®, which is linked directly to the Digital Wallet, gives consumers the opportunity to do free shopping worldwide in 4 different currencies (EUR, GBP, PLN and USD) and top up the account for free via bank transfer, iDeal, Online Bank Transfer and Laser card. Skrill will give you the financial freedom you’ve always wanted.

With no tie-ins, monthly or cancellation fees and a full transaction history available online, the Skrill (Moneybookers) Prepaid MasterCard® is, by far, the most popular product in its field available on the market today.

Moneybookers also offers excellent money transfer, currency and direct payment processing services and, with the company focusing on constant improvement and update of its products, the latest additions to the portfolio are Payment by InstallmentsPayment by Invoice and Online Bank Transfer (OBT).

SECURITY

Security is a major priority for Skrill (Moneybookers) and consumers can send money to anyone without revealing their financial details. There is no need to repeatedly enter card numbers, expiry dates and endless details, because the system stores them securely. And with anti-fraud checks on every transaction and the technically advanced payment system featuring a 256-bit SSL encryption, the customer’s money is safe with Moneybookers.

REWARDS AND VIP

After opening an account with Moneybookers, customers can get up to 30% cash back and immediate discounts at the biggest brands in the world, plus cheap, safe and fast shipping directly to their homes in the case of US purchases.

Furthermore, consumers can benefit from features like free money uploads and withdrawals, dedicated account management and 100% money-back guarantee by getting a VIP status. It is available for anyone transacting more than €2,000 per month and can be requested by phone: +44 (0) 203 608 1405 or by requesting a call-back, or sending an e-mail: vip@skrill.com.

And the rewards list doesn’t end here, as there are even more features and services for VIP customers that join the Loyalty Club such as redeeming earned points in the VIP Store and getting cash rewards straight into their Moneybookers account.

AWARDS

Award-winning Skrill MasterCard®

Skrill’s products and services have been recognized over the past few years and have gained awards such as:

  • The Card & Payments Award 2012
  • Media Momentum Award 2011
  • FST Employee’s Choice Award 2011
  • iGB Affiliate Award 2011
  • The Cards and Payment Award 2011.

CUSTOMER SERVICE

Skrill (Moneybookers) has a dedicated team of professionals ready to offer top quality assistance on all issues and they are available via:

Mail:

Welken House,

10-11 Charterhouse Square,

London, EC1M 6EH,

United Kingdom

Phone:

+44 203 514 5562 (Monday – Sunday 9:00 – 18:00 GMT)

Fax:

Country Contact Country Contact
UK 0870 922 3274 Netherlands 020 524 8418
USA 509 271 5556 France 01 5301 0809
Germany 032 211 0899 0014 International +1 509 271 5556/+44 870 922 3274

Alternatively, consumers can access the Support Centre, which is located on the company’s website, for assistance on all matters including deposits, withdrawals, account/security and complaints submissions.

Information source: Wikipedia, moneybookers.com